Pretty Witty — Terms & Conditions of Use

Last updated: November 14, 2025

Welcome to Pretty Witty! These Terms & Conditions of Use (“Terms”) are a contract between you and Ly Khanh Quynh, an individual doing business as “Pretty Witty” (d/b/a Pretty Witty) (“Pretty Witty,” “we,” “us,” or “our”). Please read them carefully. By accessing or using the Pretty Witty mobile or web applications (the “Apps”) and our website www.prettywitty.ai (together with any related services, the “Services”), you agree to these Terms. If you do not agree, do not use the Services.

We also have a Privacy Policy describing how we collect, use, and share information. It forms part of these Terms by reference.

1) Eligibility & Account Registration

To create an account (“Account”) and use the Services, you must:

  • be at least 18 years old; and

  • be legally permitted to use the Services under the laws of your country of residence.

You may register with an email/password or a supported single-sign-on provider. If you register with a phone number or email, you authorize us to send a verification code and service-related messages. For how we process personal data, see our Privacy Policy.

You are responsible for:

  • keeping your login credentials confidential;

  • all activity under your Account; and

  • promptly notifying us of any unauthorized use.

2) The Services & Your License

Subject to these Terms, Pretty Witty grants you a limited, personal, non-exclusive, non-transferable, revocable license to install and use the App and to access the Services solely for your personal, non-commercial use.

You may not: copy, modify, translate, reverse engineer, decompile, disassemble, or create derivative works of the Apps; circumvent or disable security; use bots, scrapers, or similar tools to access the Services; use the Services to build a competing product; or remove proprietary notices.

The Services may change over time. We may add, modify, or discontinue features, or require updates. Some updates may be required for continued use. We do not guarantee that the Services will be available on all devices or in all territories at all times.

3) AI Guidance & Important Disclaimers

Pretty Witty provides AI-generated suggestions (e.g., message drafts, “Spice/Sugar” openers, coaching). These outputs are generated algorithmically and may be inaccurate, incomplete, inappropriate, harmful, or outdated.

  • Assumption of risk. You use AI suggestions at your own risk. You are solely responsible for your communications, decisions, and interactions online or offline.

  • No professional advice. AI outputs and any guidance in the Services are not a substitute for advice from qualified professionals (e.g., legal, medical, mental health, or financial). Seek professional help when needed.

  • Safety first. Use judgment. Do not share sensitive Personally Identifiable Information with strangers. Be cautious about meeting people offline. If you believe someone is in danger, contact local authorities.

4) User Content & License to Pretty Witty

You may submit content to the Services, including screenshots, text, prompts, images, and feedback (“User Content”).

You retain your rights to User Content. You grant Pretty Witty a worldwide, non-exclusive, royalty-free license to host, store, process, adapt, and display your User Content solely to operate, maintain, secure, and improve the Services; to provide features you request (e.g., analysis, coaching, formatting, export); and to comply with law. Where permitted by law and our Privacy Policy, we may create and use aggregated and/or de-identified data derived from User Content and Service usage to improve functionality, safety, model training and performance.

We do not use your in-App User Content for advertising. See Privacy Policy for details.

Third-Party Content in Screenshots:
You represent and warrant that you have all rights necessary to submit the User Content and grant the above license, and that your User Content and use of the Services will not violate any law or third-party rights. You acknowledge that screenshots you upload may contain content, profiles, messages, or images of third parties. You are solely responsible for ensuring you have the right to share such content. By uploading screenshots, you represent that:

- You are a participant in the conversations you upload
- You have not been prohibited by any platform or person from sharing the content
- The upload does not violate any platform's terms of service, privacy policies, or laws
- You will not hold Pretty Witty liable for any claims by third parties whose content appears in your screenshots

If you are a third party whose content appears in a screenshot uploaded by another user, contact support@prettywitty.ai with proof of identity and we will investigate and remove the content if appropriate.

You can delete User Content through in-app controls or by deleting your Account.

Use for AI Model Training: As described in our Privacy Policy, after 90 days, we may anonymize your User Content (removing all personally identifiable information) and use it to develop and train AI models. You can opt-out of this use via in-app settings, in which case your User Content will be deleted instead of anonymized. Once anonymized, data cannot be re-identified or deleted.

5) Acceptable Use & Community Guidelines

Pretty Witty is a coaching tool, not a marketplace for meeting people. Whether you post in any community space we offer or simply generate drafts for your own use, you must follow these rules:

  • No harassment or abuse. Do not threaten, bully, stalk, dox, or encourage self-harm or violence.
  • No hateful conduct. No slurs, dehumanization, or discrimination based on race, ethnicity, religion, national origin, caste, age, sex, gender identity, sexual orientation, or disability
  • No sexual exploitation or pornography. No explicit sexual content, minors/young-looking content, or non-consensual imagery.
  • No illegal or dangerous activity. Do not solicit or promote fraud, scams, or criminal conduct.
  • No impersonation or deception. Do not misrepresent your identity or affiliation.
  • No spam. No mass messaging, unsolicited ads, or malware.
  • Security hygiene. Don’t attempt to bypass technical safeguards, probe systems, or interfere with the Services or other users.

We may, in our sole discretion, remove content, restrict features, suspend, or terminate Accounts that violate these rules or where we reasonably believe there is risk to users, us, or third parties.

6) Interactions with Others

You are solely responsible for your interactions with others, whether online or offline. We do not routinely screen third-party communications or guarantee user identity, intentions, or safety. Exercise caution, especially when moving conversations off-platform or meeting in person.

7) Device & Network; Security

Certain features require an active internet connection. You are responsible for your device, operating system updates, and connectivity charges (including data roaming). Do not jailbreak or root your device; doing so may compromise security and the Services may not function properly.

We implement reasonable safeguards to protect the Services, but no system is 100% secure. See our Privacy Policy for details.

8) Third-Party Services & Links

The Services may link to or integrate third-party websites, apps, SDKs, or services (e.g., app stores, payment processors, analytics). We do not control third-party services and are not responsible for their content, policies, or practices. Your use of third-party services is governed by their terms and privacy policies. See our Privacy Policy for details.

9) Purchases, Subscriptions & Billing

We may offer paid features as one-time purchases or auto-renewing subscriptions.

Payment processing.

  • Mobile: Purchases made in the Apps are processed by Google Play Store.

Auto-renewal. If you buy a subscription, it renews automatically at the end of each billing period at the then-current price unless you cancel before renewal.

Managing & canceling.

  • Google Play Store: Manage or cancel in your store account settings. Deleting your Account or deleting the App does not cancel a subscription.

  • You may continue to use paid features until the end of the period you paid for. No prorated refunds for partial periods unless required by applicable law or the relevant app store’s policies.

Price changes. If subscription prices change, we or the store will provide notice where required. Continuing the subscription after notice means you agree to the new price.

Refunds.

  • Google Play: Request through Google Play support.

All purchases are non-refundable except as required by law or the applicable store policy.

10) Termination; Suspension; Remedies

We may, at any time and in our sole discretion, suspend or terminate your Account and access to the Services, or remove User Content, if we believe you violated these Terms, pose a risk, or if we are required to do so by law. We may also block devices or IP addresses, and take other steps we deem reasonably necessary to protect users and the Services.

If your Account is terminated:

  • your license ends and you must stop using the Services;

  • you are not entitled to refunds for amounts already paid (unless required by law or store policy);

  • recurring subscriptions must be cancelled in your app store account to stop future charges.

Sections that by their nature should survive (e.g., ownership, license to de-identified data, disclaimers, limitation of liability, indemnification, dispute resolution) survive termination.

User-Initiated Termination:
You may terminate your Account at any time by:

Upon termination:

  • Your license to use the Services ends immediately

  • We will delete your Account and User Content in accordance with our Privacy Policy (typically within 30 days, excluding legal retention requirements)

  • You must cancel any active subscriptions through your app store to avoid future charges

11) Intellectual Property

The Services, including software, text, designs, logos, names, trademarks, and all other content (excluding your User Content) are owned by Pretty Witty or its licensors and are protected by intellectual property laws. All rights not expressly granted are reserved.

If you believe content infringes your IP, contact legal@prettywitty.ai with sufficient detail (e.g., a DMCA-style notice) so we can investigate.

12) Warranties & Disclaimers

THE SERVICES (INCLUDING AI OUTPUTS) ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW (except as required by the Australian Consumer Law, New Zealand Consumer Guarantees Act, or other mandatory consumer protection laws), WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

12.1) Australian Consumer Law

For Australian consumers, our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your service contract with us and obtain a refund for the unused portion, or to compensation for its reduced value.

You are also entitled to choose a refund or replacement for major failures with goods (the App). If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done, you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.

Nothing in these Terms limits your rights under the Australian Consumer Law. Where any provision of these Terms is inconsistent with the Australian Consumer Law, the Australian Consumer Law prevails to the extent of the inconsistency.

12.2) New Zealand Consumer Guarantees Act

For New Zealand consumers, you have rights under the Consumer Guarantees Act 1993 that cannot be excluded. These include the right to:

  • Services performed with reasonable care and skill
  • Services fit for a particular purpose you made known to us
  • Services completed within a reasonable time

If our services or the App fails to meet these guarantees, you may be entitled to a remedy including repair, replacement, or refund.

Nothing in these Terms limits your rights under the New Zealand Consumer Guarantees Act. Where any provision of these Terms is inconsistent with the Consumer Guarantees Act, the Consumer Guarantees Act prevails.

13) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRETTY WITTY AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES, AI OUTPUTS, OR INTERACTIONS WITH OTHERS—EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE EXTENT ANY LIABILITY IS NOT LAWFULLY EXCLUDABLE, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID (IF ANY) FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR US$100, WHICHEVER IS GREATER.

Some jurisdictions do not allow certain exclusions or limitations; some of the above may not apply to you.

14) Indemnification

You agree to indemnify, defend, and hold harmless Pretty Witty and its affiliates, officers, directors, employees, agents, licensors, and service providers from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Services; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any law or third-party right. This includes, without limitation, any claims by third parties whose profiles, messages, images, or other content appear in screenshots you uploaded, and any claims arising from your violation of third-party platform terms of service (including dating apps).

15) Privacy & Data Deletion

Your use of the Services is subject to our Privacy Policy. Among other things, it explains what we collect, how we use and share it, and your rights.

Delete your data/account any time:

  • In-App: Settings → Delete Account (irreversible).This deletes your account, profile, and all uploaded content.

16) App Store Terms

If you downloaded the App from an app store (including but not limited to Google Play Store), you must comply with that store's applicable terms of service. In the event of a conflict between these Terms and the applicable app store terms, the app store terms shall control with respect to your use of the App downloaded from that store.

Google Play Store Users: You acknowledge that Google is not responsible for the App or Services and has no obligation to furnish any maintenance or support.

17) Changes to the Services or these Terms

We may update these Terms from time to time. When we do, we will update the “Last updated” date above and, where required, provide additional notice (e.g., in-App notice or email). Continued use of the Services after changes become effective constitutes your acceptance of the revised Terms.

18) Governing Law; Dispute Resolution

Governing Law
These Terms and any dispute arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws of the Socialist Republic of Vietnam, without regard to its conflict of law principles.

Jurisdiction and Venue
You irrevocably agree that the competent courts located in Long Xuyen, An Giang Province, Vietnam, shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms or the Services. You waive any objection to the laying of venue in such courts on the grounds of inconvenient forum or otherwise.

Exception for Injunctive Relief
Notwithstanding the foregoing, nothing in this Section shall prevent Pretty Witty from seeking injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of our copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

19) Miscellaneous

  • Entire Agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Services.

  • Severability. If any provision is held invalid, the remainder remains in effect.

  • No waiver. Our failure to enforce any provision is not a waiver.

  • Assignment. You may not assign or transfer these Terms. We may assign them as part of a merger, acquisition, or sale of assets.

  • Force Majeure. We are not liable for delays or failures due to events beyond our reasonable control.

  • Service Availability. We strive to provide reliable Services, but we do not guarantee uninterrupted access. The Services may be unavailable due to maintenance, updates, technical issues, or events beyond our control (including but not limited to natural disasters, internet disruptions, cyberattacks, government actions, or failures of third-party service providers). We are not liable for any interruptions or loss of access to the Services

  • Export Control and Sanctions. You may not use the Services if you are located in a country embargoed by Singapore, the United States, or the European Union, or if you are on any government list of prohibited or restricted parties. You represent that you are not such a person or entity and will not use the Services in violation of any export control or sanctions laws.

20) Contact